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About Us
Our Contact details:
Mail: Jazz It Up
79 Field Rise, Littleover, Derby, DE23 1DF, UK

Email for ALL enquires: sales@jazzitupinteriors.co.uk

Vat No. 808 9485 84

JAZZ IT UP is a trading name of JAZZ IT UP TRADING LIMITED. Registered in England & Wales under the Company number 4763541. Registered address is 79 Field Rise, Littleover, Derby, DE23 1DF, UK.
Vat No. 808 9485 84
Making A Purchase
*Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart.
*After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
*We will send to you an order acknowledgement email detailing the products you have ordered and that we are processing your order. This is not an order acceptance from Jazz It Up.
*Order acceptance and the commencement of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order, or you have cancelled it before despatch. The display of items for sale on our website is only an invitation to treat.


Simply select to pay by credit/debit card.

The cards we accept are: Visa, Mastercard, Switch (Maestro), Visa Delta, Solo, JCB, Amex and Electron. Visa Verified and Mastercard Secure are offered here for your own protection.

You can also ORDER BY PHONE ON 01332 762304. (10am-8pm, Mon-Fri). Please note orders placed online are generally processed faster.

Please make cheques and postal orders payable to 'JAZZ IT UP' - simply print out the shopping basket and enclose cheque.
Shipping And Handling
UK shipping is just £5, no matter how many items you order.

We also deliver to Europe. However, you need to contact us first for a shipping quote. This also applies to the Channel Isles. Simply email us the code of the product along with your full address.

Delivery Schedule
UK delivery times are normally 3-5 working days.

A few items are made to order for which lead times will be advised in the descriptions.
Bespoke glass basins take 3-5 weeks for delivery.
Deliveries outside the EU will be subject to local import duties/taxes.

We do not guarantee any delivery times or dates at any time of the year.
Back Orders
If an item is not in stock we will aim to notify you within 24 hours whereby we will offer you the choice of : putting the item on back-order for despatch as soon as it comes into stock, a refund/cancellation for the item or the chance to choose an alternative item/s instead. Payment is taken after 5 days if you decide to put the item on backorder.
Tax Charges
All prices include VAT at the current rate.
Credit Card Security
Jazz It Up accepts payments by credit/debit cards (full list below), cheques and postal orders. We use a fully sophisicated on-line processing system for taking credit card payments through Worldpay...one of the worlds largest credit card processing companies.
Guarantee
* We have made every effort to display all our items as accurately as possible. However as colours and images vary depending on your own monitor and browser we can not guarantee that products will be as exactly seen on your monitor. Most products have been described with sizes/lengths given as close to accurate as possible.

* The display of items for sale on our website is only an invitation to treat. By placing an order you are are making an Offer to buy. Acceptance (and therefore the comencement of our contract) begins once we dispatch your order. You will receive an order acknowledgement email of your order. This does not constitute a contract until we dispatch the order. Jazz It Up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full, so long as the order has not been dispatched and therefore the contract has not commenced.

* For the large mirrors, hanging brackets are on the mirrors but no wall fixings are included as you should buy the correct wall fixings depending on the style or quality of the wall it is going on as these mirrors are heavy. Some clocks, panels etc come with all the necessary wall fixings included.

* We do not recommend our wall pictures, prints, wooden framed arts, canvases, perspex or clocks for use in bathrooms or outdoors where moisture can affect them. For metal wall art outdoors we recommend a clear metal varnish to enhance protection.

* Fused glass and hand blown glass items are handmade items - no 2 items will be indentical. It is a natural process so bubbles and variaions are all part of the allure o fhand made glass.
Basins only to be used with water direct from the tap (to maximum temperature of 60 degrees centigrade), not boiling water. The use of the spacer collar we sell is highly recommended for all our basins.
We now also have a few designs where you can choose your own colour combinations - cool blue with hot red stripes or shocking yellow with a jazzy orange hoop....the choice is yours. We recommend the lighter colours as main colours as they naturally will not show up as well on a darker main colour when creating swirls or stripes.

* When ordering bespoke canvas or perspex prints, the customer must be the owner of the image and have permission to have the artwork printed. By placing an order we will assume the customer has the copyrights and correct permissions to the image, and responsibility on this will be bourne by the customer.

* Clocks come with a warranty on the mechanisms. If your mechanism develops a fault, simply let us know and we will post you a replacement one to swap over (very easy to do in minutes). Or you can post it back to us for us to do, and we will cover the postage costs, however, as it is a very easy task with would ask you to try to replace yourself first if possible. * We recommend high quality batteries for use in our clocks....poor quality ones will often struggle to keep time, being either too slow or even too fast!
Telephones have a 1 year warranty on them from date of delivery.

* UK delivery times are normally 3-5 working days.
A few items are made to order for which lead times will be advised in the descriptions.
Bespoke glass basins take 3-5 weeks for delivery.
Deliveries outside the EU will be subject to local import duties/taxes.

* We do not guarantee any delivery times or dates at any time of the year so we recommend you do not book days off work to wait in for parcels. If not in they will try again the next day, or leave with a neighbour or at a post office (if Parcelforce is used)....simply keep an eye out for tracking emails.

* Jazz It up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.

* Jazz It Up takes no responsibilty for costs incurred to the customer due to late delivery, for example, please do not book a plumber for the basins till you have received the basin.






WEEE COMPLIANCE

The Waste Electrical and Electronic Equipment (WEEE) laws came into force on 1st January 2007. This legislation is implemented to try and ensure the correct disposal of electrical and electronic products which in turn will prevent them being thrown into Landfills.

The area of Electrical and Electronic Equipment (EEE) is a major source of growing waste here in the UK and is increasing at an alarming rate. The UK alone throws away approximately 2 million tonnes of WEEE each year. This legislation will help to reduce this and the harmful effects of lead/toxin contamination which affects humans, wildlife and the environment and its quality of life.

EEE products are marked with a wheelie bin crossed out logo showing that this product, when it comes to the end of its life span, should not be disposed of via your household bins, but be disposed of separately and in accordance with the WEEE legislation so that it can be recycled.

Under the Regulations, the public can dispose of their WEEE in one of the following ways:


(1) They can use our ‘Free Take Back’ service. This works on a like for like basis so should you buy a product from us we are happy to collect the old item from you and dispose of it a local Authorised Treatment Facility. The WEEE that you are replacing must be returned to us within 14 days of receipt of your new product. The product however must be a replacement item for the old product for us to do this, for example a clock for a new clock.

(2) The consumer can look up their own local recycling site and dispose of the WEEE there.

If you have any further questions, please do not hesitate to contact us.

Reaching Us
Email us on sales@jazzitupinteriors.co.uk for ALL enquiries or

Write to us at: Jazz It Up, 79 Field Rise, Littleover, Derby. DE23 1DF
Privacy Policy
Jazz It Up believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.

Privacy and Security Policy

Jazz It Up is committed to respect and uphold everybody's right to privacy, to process personal data securely and to comply with legislation prevailing in the UK. This policy describes what we do to achieve this.
Definition of terms used in this policy.

'We', 'Us' and 'Our' refer to Jazz it Up Trading Limited trading as Jazz It Up
'You' and 'Your' refer to a client of Jazz It Up Trading Limited.
'Processing' means collecting and storing data, and using it to contact you if consent is given.
'Our website' means https://www.jazzitupinteriors.co.uk.
'Device' means any computer, tablet, smart phone or other equipment equipped with a web browser and connected to the internet.
'GDPR' means the General Data Protection Regulation.
'PCI-DSS' means Payment Card Industry Data Security Standard.
'HMRC' means Her Majesty's Revenue and Customs, the UK tax authority.
'Full card details' means the card number, expiry date, name of account holder and CVC number of any debit, credit or charge card.
'Information' and 'Data' are used interchangeably.

The data controller and data protection officer for Jazz It Up is Y Chandhoke, address shown on the 'About Us' page of our website and at the foot of every page.

Website security
jazzitupinteriors.co.uk is a secure website protected by Secure Socket Layer (SSL), as indicated by the padlock symbol in your browser. SSL protects data by encrypting it as it travels over the internet between your web browser and the server.

Cookies
Like most websites, ours uses 'cookies' to make various features work. Cookies are small text files, some of which contain personal data, that our website places on your device. If you do not wish to give consent for cookies to be received you can set your web browser to block them, but this may prevent the website working correctly and you may not be able to use the shopping basket or checkout. For a full explanation of the cookies we use, see our Cookie Policy below
.
Why do we process personal data?
We need to collect and store your personal information so that we can fulfil your order, and contact you in the event of any query about it. If you have given consent, we also add your email address to our emailing list.

If we have purchased items from you, we need a record of the provenance of those items for security reasons.

Our legal basis under Article 6 of the GDPR for processing personal data in any given instance is one or more of:

6.b) Processing is necessary for the performance of a contract to which you are party, specifically the supply of goods by or to Jazz It Up.

6.c) Processing is necessary for compliance with a legal obligation to which we are subject, in particular the retention of records for a specified time for tax purposes (see below).

6.f) Processing is necessary for the purposes of legitimate interests pursued by the data controller, specifically the collection of statistical data to assist in improving our offer and website to the mutual benefit of you and us.

What data do we process?
The personal information we collect and store is limited to that shown on our order confirmations and invoices, as follows:
- Your invoice name and address
- Your delivery name and address if different
- Your telephone number
- Your email address
- A list of the items you purchased from us or sold to us

In addition we use Google Analytics, a third party service, to collect data and report statistics about visitors to our website. The data includes:
- The number of visitors to our website and the number of pages viewed
- The number of visitors from different countries and regions
- A list of pages viewed by each visitor and the time spent on each
- The type of device, operating system and browser used by each visitor
Visitors are defined only by masked IP addresses and it is not possible to identify individual persons from this data, and no other personal data is collected. As the data is anonymous it falls outside the scope of the GDPR. Information is stored only on the Google Analytics secure servers.
You can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/ and you can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Online payments and financial data
Online payments are made through the secure website of our Payment Service Provider (PSP). The PSP is Worldpay. Worldpay is PCI-DSS compliant to the highest level, ensuring that your card details are secure. We never see your full card details because you enter them directly through the PSP website.

Offline payments and financial data
We will not collect and store your bank account number or card details. If you pay by cheque we show the cheque number and your branch sort code on our invoice for your reference. If you pay by bank transfer we show the payment reference, if any, on our invoice.

How is personal information stored?
Personal information is stored electronically and is password encrypted to prevent unauthorised access.

Your right to rectification
In accordance with article 16 of the GDPR, if you notice that we have stored any of your personal data incorrectly, please let us know and we will correct it straight away.

How long do we keep your data for?
HMRC rules require us to keep records for at least 7 years after year end. To make sure we comply, we keep sales and purchase details for 8 years before deleting or destroying them.

Your 'right to be forgotten'
In accordance with article 17 of the GDPR, your personal data will be deleted when:
a) The information is no longer necessary for the purposes for which it was collected, or
b) You withdraw consent and there is no other legal ground for processing under Article 6 (see 'Why do we process personal data?' above). To withdraw consent, simply let us know by email, email or phone.

and your legal rights....
Under certain circumstances, you have rights under UK data protection laws in relation to your personal data. You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out below, please contact us, marking your query for the attention of the DPL.

Can we supply a copy of the data we hold?
Yes, just get in touch and we will send a copy of all your personal data that we hold straight away. In some cases we may need to ask for proof of identity before doing so.

Do we share your personal data?
No. We never share your personal data with third parties, except:
- with carriers such as Yodel or Parcelforce for the purpose of delivery
- with payment service providers as detailed above
- with Google Analytics in the form of anonymous statistical data as detailed above
- if required to do so by law.

Data breach
In the unlikely event of a data breach, we will contact the UK supervising authority (Information Commissioner's Office) and yourself in accordance with articles 33 and 34 of the GDPR.

COOKIES
Cookies are in use on this website - what are they and how do they benefit you?
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites
Our cookies help us to make our website work as you'd expect, remember your settings during and between visits, improve the speed/security of the site, continuously improve our website for you and make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)
We do not use cookies to collect any personally identifiable information (without your express permission). Collect any sensitive information (without your express permission). Pass data to advertising networks. Pass personally identifiable data to third parties. Pay sales commissions. You can learn more about all the cookies we use further below
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Our Website Function Cookies - Our own cookies - We use cookies to make our website work including: making our shopping basket and checkout work and remembering your search settings. There is no way to prevent these cookies being set other than to not use our site.
Visitor Statistics Cookies - We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.
Turning Cookies Off - You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies ie. on IE by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies (Learn how to turn off on http://www.attacat.co.uk/resources/cookies/how-to-ban). Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites
Returns Policy
* We offer a simple 14 day returns policy. If any item is not quite what you required then just notify us by email/post (stating reason for return if possible) within 14 days after day of receipt. You will then have a further 14 days to return the item back to us. We will then issue you with either a full refund or allow you to exchange the item for something else instead should you prefer.

* We extend our policy above over Christmas for orders placed between 15 November to 15th December until 31 December, whereby an exchange for something else is offered if you are outside the 14 day period for refunds.

* Please send items back via a signed for postal service for your own proof of delivery. This postage cost is not reimbursed (unless item is damaged/faulty). Hermes courier have very good postage prices or Parcel Monkey / Parcel2go for large items.

* Please check your goods on delivery. If items do arrive damaged/faulty please let us know as soon as possible (and within 7 days at the latest) and arrange to post them back to us via My Hermes courier (simply book it through their website). We will reimburse you these standard delivery return postage costs, but not any extra costs if you decide to return via a premium service offered by a courier ie. Parcelforce 24 or 48 hour, or next day courier etc....you would cover the premium costs over and above the standard Hermes postage costs. If you do not inform us as soon as possible after delivery, then we will have no liability for items said to be damaged/faulty on delivery.

* Returns must be in original condition as you received it.

* Fusion glass items are unique so no 2 items will be identical (please bear in mind if ordering 2 basins for the same bathroom!). Sizes are approximate and may vary very slightly as they are handmade (4% max variance).

* Metal wall art can in some instances vary in colour slightly as some are handpainted/hand finish.

* Items such as clocks, canvas arts and wood/metal backed mirrors are not suitable for bathrooms or water humid rooms.

* Most items are in their own card box, though some may be supplied loose. No item comes in gift packaging or gift box unless stated.

* if returning a glass item, extra insurance would be recommended.

* Jazz It up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.

* By placing an order you agree to these terms above. Your statutory rights are not affected.*

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