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About Us
Our Contact details:
Jazz It Up
79 Field Rise, Littleover, Derby, DE23 1DF, UK
Phone: 0845 1569124
Mobile: 07973 255448
Email: sales@jazzitupinteriors.co.uk
Vat No. 808 9485 84
Jazz It Up is a trading name of Jazz It Up Trading Limited |
Making A Purchase
*Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart.
*After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
*We will send to you an order acknowledgement email detailing the products you have ordered and that we are processing your order. This is not an order acceptance from Jazz It Up.
*Order acceptance and the commencement of the contract between you and us will take place on the despatch to you of the products ordered unless we have notified you that we do not accept your order, or you have cancelled it before despatch. The display of items for sale on our website is only an invitation to treat.
Simply select to pay by credit/debit card.
The cards we accept are: Visa, Mastercard, Switch (Maestro), Visa Delta, Solo, JCB and Electron. Visa Verified and Mastercard Secure are offered here for your own protection.
You can also ORDER BY PHONE ON 0845 156 9124. Lines are open 10am - 10pm 7 days a week.
Please make cheques and postal orders payable to 'JAZZ IT UP' - simply print out the shopping basket and enclose cheque.
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Shipping And Handling
UK shipping generally varies depending on the item ordered. This is shown to you in your basket before you make paymet.
Clocks - most are £5 but can rise to £6
Mirrors - most are £5 but can rise to £8
Glass Basins - £5
Glass Panels - £5-10
Perspex Panels - £8
Metal Wall Art - £5
Generally, the more items ordered, the lower shipping per item works out. Maximum shipping on any order is £12.
We now deliver to Europe and some other international countries, including the USA. However, you need to contact us first for a shipping quote. This also applies to the Channel Isles.
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Delivery Schedule
UK delivery times are normally 3-5 working days with the exception of the items below:
Glass wall panels are made to order - delivery is 14-21 days. As these are specially made to order we take payment off your card immediately and then commision the glassware to be made - however Fusion Glass Clocks/Basins are generally all IN STOCK. Bespoke glass basins take 3-5 weeks for delivery.
We do not guarantee any delivery times or dates at any time of the year.
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Back Orders
If an item is not in stock we will aim to notify you within 24 hours whereby we will offer you the choice of : putting the item on back-order for despatch as soon as it comes into stock, a refund/cancellation for the item or the chance to choose an alternative item/s instead. Payment is taken after 5 days if you decide to put the item on backorder. |
Tax Charges
All prices include VAT. |
Credit Card Security
Jazz It Up accepts payments by credit/debit cards (full list below), cheques and postal orders. We have a fully sophisicated on-line processing system for taking credit card payments through Worldpay...one of the worlds largest credit card processing companies.
Our secure-server software encrypts all your personal information including credit or debit card number and name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access.
We are sure you agree, that it is worth the extra effort by us to make this site as safe and secure as possible for you to shop with a complete peace of mind.
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Guarantee
* We offer a simple 7 Working Day Money Back Guarantee. If any item is not quite what you required then just notify us by email/post (stating reason for return if possible) within 7 working days after receipt. We will then issue you with either a full refund or allow you to exchange the item for something else instead.
* Please send items back via a signed for postal service for your own proof of delivery. This postage cost is not reimbursed (unless item is damaged/faulty).
* Please check your goods on delivery. If items do arrive damaged/faulty please let us know as soon as possible and arrange to post them back to us. We will reimburse you these extra postage costs. Please contact us first for a returns number if you would prefer. If you do not inform us as soon as possible after delivery, then we will have no liability for items said to be damaged/faulty on delivery.
* We have made every effort to display all our items as accurately as possible. However as colours and images very depending on your own monitor and browser we can not guarantee that products will be as exactly seen on your monitor. Most products have been described with sizes/lengths given as close to accurate as possible.
* The display of items for sale on our website is only an invitation to treat. By placing an order you are are making an Offer to buy. Acceptance (and therefore the comencement of our contract) begins once we dispatch your order. You will receive an order acknowledgement email of your order. This does not constitute a contract until we dispatch the order. Jazz It Up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full, so long as the order has not been dispatched and therefore the contract has not commenced.
* For the large mirrors, hanging brackets are on the mirrors but no wall fixings are included as you should buy the correct wall fixings depending on the style or quality of the wall it is going on as these mirrors are heavy. Clocks, panels etc come with all the necessary wall fixings included.
* Fusion glass items are handmade items - no 2 items will be indentical. It is a natural process so bubbles and variaions are all part of the allure of fusion glass.
* Jazz It up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.
* Jazz It Up takes no responsibilty for costs incurred to the customer due to late delivery, for example, please do not book a plumber for the basins till you have received the basin.
* By placing an order you agree to these terms above. Your statutory rights are not affected.*
WEEE COMPLIANCE
The Waste Electrical and Electronic Equipment (WEEE) laws came into force on 1st January 2007. This legislation is implemented to try and ensure the correct disposal of electrical and electronic products which in turn will prevent them being thrown into Landfills.
The area of Electrical and Electronic Equipment (EEE) is a major source of growing waste here in the UK and is increasing at an alarming rate. The UK alone throws away approximately 2 million tonnes of WEEE each year. This legislation will help to reduce this and the harmful effects of lead/toxin contamination which affects humans, wildlife and the environment and its quality of life.
EEE products are marked with a wheelie bin crossed out logo showing that this product, when it comes to the end of its life span, should not be disposed of via your household bins, but be disposed of separately and in accordance with the WEEE legislation so that it can be recycled.
Under the Regulations, the public can dispose of their WEEE in one of the following ways:
(1) They can use our ‘Free Take Back’ service. This works on a like for like basis so should you buy a product from us we are happy to collect the old item from you and dispose of it a local Authorised Treatment Facility. The WEEE that you are replacing must be returned to us within 14 days of receipt of your new product. The product however must be a replacement item for the old product for us to do this, for example a clock for a new clock.
(2) The consumer can look up their own local recycling site and dispose of the WEEE there.
If you have any further questions, please do not hesitate to contact us.
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Reaching Us
You can either call us on - 0845 156 9124 or
Email us on sales@jazzitupinteriors.com or
Write to us at: Jazz It Up, 79 Field Rise, Littleover, Derby. DE23 1DF |
Privacy Policy
Jazz It Up believes that electronic privacy is crucial to the ongoing success of the Internet as a service, commercial, and entertainment medium. Our policy is to keep the personal information we receive from our sites completely confidential, and used solely for internal purposes. We will not share your personal information with any other parties.
Jazz It Up will not willfully disclose any individually identifiable information about its users to any third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
Returns Policy
* We offer a simple 7 Working Day Money Back Guarantee. If any item is not quite what you required then just notify us by email/post (stating reason for return if possible) within 7 days after receipt. We will then issue you with either a full refund or allow you to exchange the item for something else instead.
* We extend our policy above over Christmas for orders placed between 10th to 20th December until 31 December.
* Please send items back via a signed for postal service for your own proof of delivery. This postage cost is not reimbursed (unless item is damaged/faulty).
* Please check your goods on delivery. If items do arrive damaged/faulty please let us know as soon as possible and arrange to post them back to us via 'Standard Parcels' at the Post Office. We will reimburse you these extra postage costs. Please contact us first for a returns number if you prefer to do so. If you do not inform us as soon as possible after delivery, then we will have no liability for items said to be damaged/faulty on delivery.
* Returns must be in original condition as you received it.
* Fusion glass items are unique so no 2 items will be identical (please bear in mind if ordering 2 basins for the same bathroom!). Sizes are approximate and may vary very slightly as they are handmade (4% max variance).
* Metal wall art can in some instances vary in colour slightly as some are handpainted.
* Items such as the fusion glass wall panels, perspex & canvas art are all bespoke items made to order. Unfortunately there is no returns policy on these.
* Jazz It up can cancel any order it feels fit to do so whereupon all paid monies will be refunded in full.
* By placing an order you agree to these terms above. Your statutory rights are not affected.* |
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